FAQ

Browse our collections, select your desired product, and add it to your cart. Complete checkout with your shipping information and payment details. Once your order is successfully placed, you will receive an order confirmation email.

Once an order has been placed, it cannot be canceled, modified, or changed. Please carefully review your product selection, size, color, quantity, and shipping information before completing your purchase.

You will receive an order confirmation email after your purchase is completed. The email will include your order number and order details. Please check your spam or junk folder if you do not see it in your inbox.

We offer reliable shipping options for our customers. Available shipping methods, costs, and estimated delivery times will be displayed during checkout based on your location and selected shipping method.

Standard shipping typically takes 3–10 business days within the United States. Delivery times may vary slightly depending on your location and shipping method selected at checkout.

Once your order has shipped, you’ll receive a shipping confirmation email with your tracking number and a link to follow your package. You can also check your order status through our website.

Store your mahjong set in a cool, dry place away from direct sunlight and extreme temperatures. Keep it in its original case or storage box to protect the tiles from dust and damage. Avoid storing in humid environments to prevent warping or discoloration.

Gently wipe the tiles with a soft, slightly damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the surface or engravings. For stubborn marks, use a mild soap solution and dry immediately with a soft cloth. Never soak the tiles in water.

Yes. Our Mahjong sets feature elegant designs and premium packaging, making them a thoughtful gift for birthdays, holidays, housewarmings, and special occasions.