Legal notice

Legal Notice

Last updated: July 16, 2026

Chatelisse (“we”, “our”, “us”) operates this website and provides the information, products, and services displayed on it.

By accessing or using our website, you agree to the terms outlined in this Legal Notice.

1. Brand Information

This website is operated under the Chatelisse brand.

Chatelisse specialises in premium Mahjong sets, accessories, and elegant game collections designed to bring style, connection, and enjoyment to every playing experience.

For customer service, product enquiries, order support, or general questions, please contact us through the Contact page on our website.

2. Website Content

All content on this website, including but not limited to text, images, product descriptions, graphics, logos, layouts, photographs, and design elements, is provided by Chatelisse for general information and commercial purposes.

We make reasonable efforts to ensure that all information displayed on our website is accurate and up to date. However, we do not guarantee that all website content is always complete, accurate, current, or free from errors.

Chatelisse reserves the right to update, modify, replace, or remove website content, product information, or services at any time without prior notice.

3. Product Information

We aim to display our products, colours, materials, sizes, packaging, and details as accurately as possible.

However, slight differences may occur due to:

  • Screen settings and display differences
  • Lighting conditions during photography
  • Production batches
  • Material characteristics
  • Product improvements or updates

Customers are encouraged to carefully review product descriptions, images, specifications, and relevant policies before placing an order.

4. Intellectual Property

All intellectual property displayed on this website, including but not limited to images, text, logos, product photography, graphics, website layouts, and design elements, belongs to Chatelisse or its authorised content providers unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or use any content from this website for commercial purposes without prior written permission from Chatelisse.

5. External Links

This website may include links to third-party websites, payment providers, shipping providers, social media platforms, or other external services.

These third-party websites and services operate independently from Chatelisse. We are not responsible for their content, privacy practices, terms, policies, security, or actions.

Customers should review the relevant terms and policies of any third-party services they access.

6. Limitation of Liability

Chatelisse is not liable for any direct, indirect, incidental, consequential, or special losses arising from:

  • The use of this website
  • The inability to access this website
  • Product information displayed on the website
  • Third-party links or services
  • Website errors, interruptions, or technical issues

To the fullest extent permitted by applicable law, our liability is limited to the amount paid for the product or service directly related to the claim.

7. Website Availability

We aim to maintain a reliable and accessible website experience. However, Chatelisse does not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

Website access may occasionally be affected by:

  • Maintenance activities
  • Technical updates
  • Network issues
  • Hosting problems
  • Circumstances beyond our reasonable control

8. Governing Terms

Your use of this website is also subject to our:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy
  • Refund & Return Policy

If there is any inconsistency between this Legal Notice and another website policy, the specific policy relating to the relevant matter will apply.

9. Changes to This Legal Notice

Chatelisse reserves the right to update or modify this Legal Notice at any time.

Any changes will be published on this page with the updated date. Continued use of our website after changes are made means you accept the revised Legal Notice.

10. Contact Us

If you have any questions regarding this Legal Notice, please contact the Chatelisse support team through our Contact page.

We are always happy to assist you.