Refund policy

 

Refund & Return Policy

We are committed to providing high-quality products and reliable service to our customers.

Please carefully review all product information, specifications, and shipping details before placing your order. By completing your purchase, you acknowledge and agree to the following terms.

1. Order Cancellation Policy

All orders are final once placed.

Orders cannot be canceled, modified, or changed after payment has been completed.

Please make sure all order details, including product selection, size, color, quantity, and shipping information, are correct before submitting your order.

2. No Return, No Exchange, No Refund Policy

All sales are final.

We do not accept returns, exchanges, replacements, or refund requests for any reason after an order has been delivered.

This includes, but is not limited to:

  • Change of mind

  • Personal preference

  • Product appearance differences

  • Incorrect size selection by the customer

  • The item does not meet personal expectations

  • The customer no longer needs the product

  • Any other reason not caused by our error

Customers are responsible for carefully reviewing product details and confirming their purchase before placing an order.

3. Shipping Information Responsibility

Customers must provide complete and accurate shipping information before placing an order, including:

  • Full recipient name

  • Complete U.S. delivery address

  • Valid U.S. contact telephone number

If delivery failure, customs issues, storage fees, additional delivery charges, or return shipping costs occur due to incorrect, incomplete, or missing information provided by the customer, all related costs shall be the responsibility of the customer.

We are not responsible for any losses, delays, or additional expenses caused by inaccurate shipping information.

4. Shipping Delays

Estimated delivery times are provided for reference only.

Delays caused by carriers, customs clearance, weather conditions, holidays, or other circumstances beyond our control do not qualify for cancellation, return, exchange, or refund.

5. Contact Us

If you have questions regarding your order, please contact our customer support team through the Contact page.